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FOR LEGISLATIVE & ELECTED OFFICES

Constituent Intelligence

Your office answers to a district, not a list. Every message arrives already verified — in district, registered, which precinct — on one constituent record that remembers every case you have ever worked for them.

A separate product for official office use. Campaign functionality is not included.

An email is not a constituent. This is.

The same inbound message, before and after it hits your office queue.

A message in a normal inbox
jmiller62@email.com
Subject: Road construction on Hudson Ave
Is this person even in the district? Someone has to go find out.
Constituent record
James Miller
1645 Hudson Ave · Precinct 214
In your district HD 13
Registered voter active
Voted in the last three cycles voter file
Prior contact
Case #1184 — storm drain flooding closed, 14 months ago
Spoke with staff at the district office
Suggested route: Infrastructure Priority: returning constituent

Nobody looked anything up. The record was assembled the moment the message arrived.

How an office runs on it

A queue and a case. Not a database your staff have to learn.

1

Everything lands in one place

Email, web forms, phone notes, walk-ins and letters enter a single office queue — shared across your staff, so nothing sits unread in one person's inbox.

2

It is verified and routed before anyone opens it

Each message is matched to the public voter file, flagged in or out of district, grouped with anything that constituent has contacted you about before, and routed to the staffer who handles that issue.

3

Cases get worked and closed

Open a case, assign it, set the follow-up, draft the reply, close it. The record stays on the constituent's timeline permanently — so a call a year from now starts with context instead of an apology.

What your office gets

One office inbox

Every channel in one shared queue with assignment, status and read state. Two staffers never answer the same letter, and no message quietly ages out.

Verified constituents

District, registration status, precinct and voting history matched from the public voter file automatically — so your office knows who it is answering before it answers.

Casework, tracked to close

Cases with owners, status, due dates and a full activity trail. You can answer "what is open right now, and what is late" without asking anyone.

A permanent timeline

Every case, message and logged conversation on one constituent record — intact across staff turnover and across terms. Context survives the people who created it.

Drafting and triage that saves hours

High-volume advocacy blasts are grouped and answered together. Routine replies come pre-drafted for a staffer to review and send. The system does the work; your staff approve it.

District analytics

What your district is contacting you about, how positions are trending by issue, response times by staffer, and what is still open — as a live view and a scheduled report.

1
shared queue for every channel
Instant
district and registration verification
Permanent
constituent history across terms

Built as a separate product for official use

A public office has different rules than a campaign. So this is a different product, not a mode.

Included

What an office license contains

  • Constituent records and permanent timelines
  • Unified office inbox and correspondence
  • Casework, tasks and follow-ups
  • Voter-file verification of district and registration
  • Official-communication templates and updates
  • District analytics and reporting
Not included

What is absent from an office license

  • Canvassing and door-to-door field tools
  • Campaign and election management
  • Volunteer and walk-list management
  • Persuasion targeting and voter contact for elections
  • Any electioneering or fundraising surface

Accounts designated as government-funded are provisioned without campaign functionality. We will provide the written configuration description your procurement or ethics counsel needs for review.

Transparent where the incumbent is not

Public offices are asked to evaluate constituent systems that publish no pricing, no security posture and no integration documentation until after a sales call. We think that is backwards for an entity spending public money. Ask us for the security overview, the data-handling description, the integration list and a written price — you will get all four before you are asked to sit through a demo.

Your data is yours. Constituent records export in full, on request, at any time — including if you leave.
Encrypted in transit and at rest, hosted on Google Cloud infrastructure, with role-based access so staff see only what their role requires.
Public records in, auditable out. Verification uses official state voter files; every case carries a complete activity trail for retention and records requests.

Frequently asked questions

What is Constituent Intelligence?

It is a constituent relationship and casework system for legislative and elected offices. Every message your office receives — email, web form, phone note, or a conversation logged in the district — lands on one constituent record with a full history. Staff open cases, route them, work them, and close them, and the office can see at a glance what the district is actually asking for.

How is this different from the constituent CRMs offices use today?

Two ways. First, verification: most systems treat an inbound message as an anonymous email address, so a staffer has to look up by hand whether the sender is even a constituent. Here that answer is already on the message — in district or not, registered or not, which precinct — before anyone opens it. Second, adoption: the common complaint about legacy constituent CRMs is that only a fraction of members ever use them, because they amount to another inbox. This system triages, summarizes and drafts, so it removes work instead of adding a place to check.

Where does the constituent verification come from?

Public voter registration files — the same official records available to any candidate, office, or member of the public under state law. When a message arrives, it is matched against that file to confirm district, registration status and voting history. No private data brokers, no purchased consumer dossiers.

Is this a campaign tool?

No. This is a separate product configured for official office use. When an account is marked as government-funded, campaign functionality is not part of it — there is no canvassing, no campaign management, and no electioneering surface in the product an office receives. That separation is a configuration of the account, not a policy staff are asked to follow, and we will document it in writing for your procurement and ethics review.

What does it cost?

Per office, billed annually, with the price published rather than quoted after a discovery call. We will give you a written quote and a full feature list before you talk to anyone in sales. Offices evaluating a switch can run it alongside an existing system during a pilot term.

How does an office get started?

A pilot with one office. We load your district from the state voter file, connect your inbound email, and import open casework if you have it in a system today. Staff training is short by design — the interface is a queue and a case, not a database. Offices are typically working live cases inside a week.

Start with one office.

We will load your district, connect your inbound mail, and have your staff working live cases inside a week. Tell us about your office and we will put a written proposal in front of you.

Per office · Published pricing · Written before the sales call