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Your office answers to a district, not a list. Every message lands on one constituent record that remembers every case you have ever worked for them — and one click confirms the sender in the voter file: in district, registered, which precinct.
A separate product for official office use. Campaign functionality is not included.
A 45-second walkthrough of Constituent Intelligence in action.
The same inbound message, before and after it hits your office queue.
Nobody looked anything up. doornoc suggested the voter record, and one click from staff confirmed it.
A queue and a case. Not a database your staff have to learn.
Web-form messages arrive on their own; staff paste in forwarded emails and log phone calls, letters and walk-ins. One office queue, shared across your staff, so nothing sits unread in one person's inbox.
Each message is filed on the constituent's record, next to anything they have contacted you about before. doornoc suggests their voter-file record, and a web-form message arrives with its district already found from the address.
Open a case, assign it to the staffer who handles that issue, set the follow-up, send the reply, close it. The record stays on the constituent's timeline permanently — so a call a year from now starts with context instead of an apology.
Every channel in one shared queue with assignment, status and read state. Two staffers never answer the same letter, and no message quietly ages out.
District, registration status, precinct and voting history from the public voter file, once staff accept the suggested match — so your office knows who it is answering before it answers.
Cases with owners, status, due dates and a full activity trail. You can answer "what is open right now, and what is late" without asking anyone.
Every case, message and logged conversation on one constituent record — intact across staff turnover and across terms. Context survives the people who created it.
Paste a forwarded constituent email and its fields become a record and a case. A repeat web-form message on the same subject within 30 days joins the open case instead of opening another.
What your district is contacting you about, cases by status, messages by channel, average time to resolve, and what is still open — on a live dashboard, with a census profile of the district.
A public office has different rules than a campaign. So this is a different product, not a mode.
Accounts designated as government-funded are provisioned without campaign functionality. Campaigning can be added only as a separate subscription paid privately on its own card. We will provide the written configuration description your procurement or ethics counsel needs for review.
Public offices are asked to evaluate constituent systems that publish no pricing, no security posture and no integration documentation until after a sales call. We think that is backwards for an entity spending public money. Ask us for the security overview, the data-handling description, the integration list and a written price — you will get all four before you are asked to sit through a demo.
It is a constituent relationship and casework system for legislative and elected offices. Every message your office handles — a web-form submission, a pasted email, a phone note, or a conversation logged in the district — lands on one constituent record with a full history. Staff open cases, assign them, work them, and close them, and the office can see at a glance what the district is actually asking for.
Two ways. First, verification: most systems treat an inbound message as an anonymous email address, so a staffer has to look up by hand whether the sender is even a constituent. Here doornoc suggests the matching voter record, and one click from staff puts the answer on the message — in district or not, registered or not, which precinct. A web-form message arrives with its district already found from the address. Second, adoption: the common complaint about legacy constituent CRMs is that only a fraction of members ever use them, because they amount to another inbox. This system finds the constituent, summarizes their history and files a repeat web-form message on the same subject into the open case, so it removes work instead of adding a place to check.
Public voter registration files — the same official records available to any candidate, office, or member of the public under state law. When a message comes in, doornoc suggests the matching record in that file; once staff accept it, the constituent record shows district, registration status and voting history. No private data brokers, no purchased consumer dossiers.
No. This is a separate product configured for official office use. When an account is marked as government-funded, campaign functionality is not part of it — there is no canvassing, no campaign management, and no electioneering surface in the product an office receives. That separation is a configuration of the account, not a policy staff are asked to follow, and we will document it in writing for your procurement and ethics review. Campaigning can be added only as a separate subscription paid privately on its own card, and it closes again if that payment lapses.
Per office, on a monthly or annual plan. We will give you a written quote and a full feature list before you talk to anyone in sales. Offices evaluating a switch can run it alongside an existing system during a pilot term.
A pilot with one office. We load your district from the state voter file, set up your public contact form, and import open casework if you have it in a system today. Staff training is short by design — the interface is a queue and a case, not a database. Offices are typically working live cases inside a week.
We will load your district, set up your public contact form, and have your staff working live cases inside a week. Tell us about your office and we will put a written proposal in front of you.
Per office · Monthly or annual · Written quote before the sales call